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Testimonials

Tidy & Efficient.

The Guys at Complete Cafe services are great, every call out has been responded to quickly and they have always got the job done and got us up and running in next to no time. Ohh and they don't make a mess either.. Thanks Guys
— Matt Lazarus, Fair Espresso

 

Awesome Service.

Awesome service, friendly, and a great cup of coffee to top it off. Such a welcome change in these days of awful or no service places. Keep it up. You have my vote.

— Robyn, Domestic Repair Customer.

 

Coffee Sales have Doubled.

I just wanted to say a big thank you for assisting me chose the right coffee machine for my business. Our coffee sales have already doubled in the few weeks we have had the new machine. It makes our coffee taste even more amazing and it is so quick we can serve coffee and tea at the same time..
— Pam Marr, Magic Earth Health Foods.

 

Prompt Response.

We appreciate the prompt response and follow up service. We are very happy with the work from your team.
— Liam, Hoyts Cinemas

 

Fundraising Support.

“Complete Cafe Services” have very kindly helped us out over the last 3 years with our massive fundraising event “Australia’s Biggest Morning Tea”
They are a great company to deal with...very reliable, friendly and helpful, and we are so grateful for their support.

Bec Martin, Manager Retail Business Development, Cancer Council SA, www.cancersa.org.au

 

Great Advice.

My experience was great, whilst initially speaking with the Guys on the phone they gave me some troubleshooting ideas to try on the machine. Your advice was almost successful but alas I did have to succumb to dropping it in for you to solve. A couple of small replacement parts fixed the issues and we were brewing again. Thanks for your friendly advice and manner. Wouldn’t it be great if all service repair people responded in a similar manner. Cheers!

- Martin Risbey, Property Partners, Real Estate.

 

Prompt Delivery.

Thank you very much for the coffee machine. Your prompt delivery and instructions were very much appreciated.

- Michelle, Australian Pork Farms Group


Explained Everything.

I have started using Complete Cafe Services from a recommendation of one of their other clients. I have not regretted the change. They have been excellent in servicing the machine ( so that now it actually works with consistent shot times )they explain everything in a language easy to understand, and they go out of their way to minimise the costs. Thanks..

— Guy Bloom, Franchisee, Gloria Jeans. Hindley St

 

Well Trained & Informative.

We appreciate the quick response and professional approach to any issues we have had with our espresso equipment. Technicians are well trained, informative and courteous

— Mc Donald’s, Glenelg

 

Prompt & Convenient.

The prompt and convenient service was very good at Complete Café Services, but it was the added support and knowledge from Kayne and Sam that really helped me out.
— Antony O’Loughlin


Diagnosed fault Correctly.

Thanks for taking my phone call today. You have diagnosed the problem correctly !!! As you advised we were able to ‘jiggle’ the infuser back into its correct position. We then turned the machine on and hey presto – it’s all happy again !!! THANK YOU !

— Farmer Johns, Barossa

 

Their Impact on Coffee is Exceptional.

Your knowledge of coffee machines and their impact on the coffee is exceptional. You were prompt, efficient and the job was very well done. You went the extra distance to provide additional advice, service and support. We would most certainly use your services for future work on our machine or upgrade as needed.

— John & Allison, Atelier Learning Solutions

 

Excellent Service.

Thank You for your excellent service on our DeLonghi Coffee Machine today. Excellent service. Prompt reply to my query. Work was completed quickly and completely. I would recommend your service to anyone. 5 star rating

— Peg Kelly, Birdwood

 

Really impressed with the whole process!

We have recently moved to SA from New Zealand...Coffee machine needed some attention and Kayne offered and supplied an excellent service..really impressed with the whole process...Thanks many times over...Richard and Trudy
— Richard & Trudy Smith, Ceduna Australia

 

Well Priced.

I have beenI using Complete Cafe Services for some time now and have found their service, response time and pricing to be outstanding. I have had some major problems with my equipment in the past, both Sam and Kayne have always given me the right outcome when it has come to advice or other alternatives. I would strongly recommend using Complete Cafe Services for your Cafe or domestic needs.

— Jason Rasiah ( Franchisee ), Hudsons Coffee, Flinders Private Hospital

 

Good product Knowledge.

Friendly, good product knowledge, well priced and flexible in delivery arrangements…was very pleased overall and will use again when required. Thanks again!

— Andrew Jones, Northline Transport

 

Time Saving.

I was impressed with the informative service and quick turnaround time in regard to our coffee machine service. In our case we also had drop off and pick up to our business, saving us time and money… Quality service, and our coffee now tastes great again!

— Steve Adams, Managing Director, Intelligent plumbing solutions

 

Happy with the Service provided.

Our Franchisees are very happy with the service provided by Complete Café Services so thank you to the whole team. Your services are much appreciated.

- The Bean Alliance / Jamacia Blue cafes.

 

Much appreciated.

So cool to have someone like you on board with us in Adelaide!
Much appreciate your help. Cheers.

- Rafael Bartkowski. Director. Campos Coffee


Thank You.

Thank you very much for Servicing our machine! The Coffee tasted fantastic this morning - we are no longer worried about the machine blowing up in our faces while we are seeking our daily dose of caffeine.

- Tina. Anglicare SA


Professional.

Thank you very much for providing us with the new coffee equipment and setting it up in such a professional way.
I will definitely recommend your services.

— Jarek Kowalczyk, General Manager. Maggie Beers Farmshop

 

Exceptional Service

The manager and myself would like to congratulate you on the team you have working for you, we believe that your services are exceptional as is your team.In particular, on Sunday we had a problem with our coffee machine and we were in the middle of an Open day with 300 people and the coffee machine decided to stop. We called the number you gave us which on the side of the machine itself and your staff politely and swiftly aided us in fixing the problem.Whoever that staff member was we would like you to thank them on our behalf for the exceptional service they gave us. Once again, thank you.—

Tania, Steamtown Heritage Rail Centre

 

Delonghi Repairs

I am writing to you in regards to the warranty repairs carried out re job# 13955.
I can’t express enough (no pun intended) how pleased we are with your service. 
Your service was prompt and our faults with the unit were rectified, without fuss.
We have, and will recommend you and look forward to doing business with you at some point in the future.
Once again, thank you very much.

Regards, Daniel Grant

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