No, it isn’t mandatory to book your machine in — you can drop it off at one of our Adelaide branches during opening hours. If you’re unsure, or if you haven’t booked with us before, we recommend calling ahead so we can confirm the right location for your machine. You can also use our booking form above to check whether we can service your machine at the Unley branch.

While booking is not required, it does help reduce the amount of time you are without your machine. With a booking, we only ask you to bring it in once it is close to the top of the queue, so it spends less time waiting with us. Without a booking, your machine may need to remain on-site for the full waiting period.

Opening Hours

• Unley: Monday to Friday, 8am – 5pm
• Glenunga: Monday to Friday, 9am – 5pm, and Saturday, 9am – 1pm
  

Different machines are serviced at different branches:

Glenunga Branch:

• DeLonghi
• automatic Gaggia
• domestic Saeco models
• Some Lelit models: Anna, Anita/Combi, Kate. (Oher models should be taken to Unley)
  

Unley Branch: Any machine with an E61 grouphead and all semi-commercial and specialty models.

If you’re unsure, please call us or use the booking form above to confirm where your machine should be taken.

Every coffee machine is different. Internal systems vary, households use different water filtration setups, and the quality of coffee also changes from one user to another. The age of the machine and its service history also play a big role in the cost of servicing or repairs. Because of these factors, it is difficult to set a fixed price. Each machine requires individual attention.

Typical General Service Costs (guide only):

• Thermo Block / Single Boiler — e.g., Gaggia Classic, Rancilio Silvia — $220
  
• Basic Heat Exchanger — e.g., Expobar Office Leva, Lelit Mara X — $320
  
• Dual Boiler — e.g., Expobar Minore, Lelit Bianca — $370
  
• Specialty Domestic Machine — e.g., La Marzocco Linea Mini, Slayer, GS3 — $450
  

These figures are provided as a guide only. The final cost of servicing or repairing a coffee machine may vary depending on the machine’s design, age, and past maintenance.

If you would like a confirmed quote before any work begins, please let us know when dropping off your machine.

A general service typically includes:

• Assessing the machine’s overall condition and functionality
  
• Performing an insulation test
  
• Draining and descaling both hydraulic circuits (brew and steam) , where viable
  
• Replacing annual service parts specific to the make and model
  
• Disassembling and servicing all group head assemblies, including group seals and screens
  
• Disassembling and servicing all steam and hot water assemblies
  
• Testing and adjusting all pressure and flow controls
  
• Thorough bench testing of the machine before it is returned to the customer

Our technicians service and repair coffee equipment across Adelaide and South Australia. The average turnaround time for domestic machines is 5–7 business days, though this may vary depending on part availability and our priority service for commercial customers.

Domestic machines are placed into a first-come, first-served queue, whether you have booked ahead or dropped off your machine directly. Once your machine reaches the top of the queue, we’ll contact you via text message with further instructions. When you bring your machine in, our team will confirm the current expected turnaround time.

If parts need to be ordered, or if additional repairs are required beyond a general service, we will update you before proceeding with any extra work.

✓ Warranty and Non-Warranty Repairs

✓ Descaling

✓ Inspections, Assessments and Quotes

✓ General and Full Services

✓ Custom work including powdercoating

✓ Seal and O'ring replacements

✓ Calibration, Install and Training

✓ Test and Tag

✓ Easily accessible Adelaide metro locations

Yes, for commercial machines such as those in offices, cafés, or restaurants, we ask that you request a service or repair over the phone by calling 08 8338 0600.

This allows us to book a technician at a time that works best for your business and ensures we minimise disruption to your daily operations.

All commercial machines should be brought to our Unley branch at 45 Charles Street, Unley.

The cost depends on several factors, including:

• Whether you bring your machine to us or require on-site service
• The type of machine
• Level of use
• Water filtration system
• Your location
• Other machine-specific needs
  

Because of these variables, we cannot set a fixed price. However, you are welcome to request a rough quote when arranging the service over the phone.

✓ Warranty and Non-Warranty Repairs

✓ Descaling

✓ Inspections, Assessments and Quotes

✓ General and Full Services

✓ Filter Replacements

✓ Custom work including powdercoating

✓ Seal and O'ring replacements

✓ Calibration, Install and Training

✓ Test and Tag

✓ Easily accessible Adelaide metro locations